The Smart Way to a Safe and Certain Home Sale.

Selling your home is a major decision, and it can be frustrating and costly if sales collapse at no fault of yours. We make sure your sale is protected! No more time-wasters, no more last-minute dropouts, no more stress.

A home sheltered beneath a green umbrella
Buyer committedSale protected

More certainty.More protection.More peace of mind.

Use a Gazeal Agreement to Protect your Sale

most popular

Reservation Agreement

Secure your sale with our most popular option, both parties commit to the sale with a guaranteed compensation if either pulls out unreasonably, without needing an upfront deposit.

Deposit Agreement

Ask the Buyer to place a deposit that’s safely held by Gazeal; if they withdraw without good reason, you keep the deposit as compensation.

There is a reason why the UK Government is proposing the use of Binding Agreements to protect your move.

300,000

Property sales fall through every year, around 1 in 3, leaving families facing wasted fees, serious stress, and months of planning unravelled.

£400 million

Lost by consumers per annum due to fall throughs. On average home movers lose £3,337 when a sale collapses.

120 days

Of no certainty and peace of mind, from accepted offer to completion. The sale could fall through at any point.

95%

Of sales secured with Gazeal reach completion. Our agreement provides legally binding commitment that outperforms even Scotland's renowned property system.

£6 Billion

Of property transactions secured using a Gazeal agreement.

Binding agreements are recommended by Ministry of Housing, Communities and Local Government, Home buying and selling reform roadmap, June 2026.

Read it on GOV.UK

Over 25,000 Home movers helped move with more certainty.

rose

Gazeal prevented my home purchase from falling through, and my house sale. I was moving home and the seller wanted to push the price up just before exchange (he said he'd received a higher offer). Then, the buyer on my house wanted to reduce their offer one day before exchange just because they knew they had leverage. Bryan from Gazeal was amazing. He saved the sale and purchase from collapse. This should really be standard governement process in the UK, to protect you.

James Harris

I was introduced to Gazeal by the agent, and after consideration I went along with it. Our Seller kept dragging the process out, and we later found out they had received a higher offer and were hoping we would pull out because of the delays. Unfortunately, we were under pressure ourselves, having already sold our own property. Thankfully, we had a gazeal in place and we received the compensation rather than simply losing the money we had spent. Hopefully I won't need it again, but I'm glad I had it and would definitely recommend it to others.

Sue Hainsby

As a portfolio landlord I have used Gazeal a few times without any issues with the sale. However with my last sale the buyer pulled out just prior to exchange. Gazeal were excellent, they handled the process efficiently, kept me updated, the arbitration was efficient and funds in my account immediately. I would not hesitate to use them again and highly recommend them.

Zena Kane

I had a very positive experience with Gazeal and would highly recommend them to anyone buying or selling property. In my case, my buyer pulled out of the purchase and then tried to take action against me, which was extremely stressful. The matter went through the expert determination process, and the facts were carefully reviewed. The expert found in my favour, and even after the buyer tried to challenge the decision, the original opinion was upheld and I was awarded compensation. What impressed me most was how structured, fair and professional the whole process was. Having Gazeal's guarantee and dispute-resolution system in place gave me real protection and peace of mind at a very difficult time.

Ethan Gaulter

I cannot recommend Gazeal enough. I recommend them to every buyer and seller I work with because they genuinely help keep transactions moving and take a lot of pressure out of the process. A special mention to Megan, the Reservations Manager. She is fantastic at speaking with both buyers and sellers whenever I ask, and what I really respect is that if she is too busy she is always upfront about it and gives a realistic timeframe for when she will be able to contact my clients. Willene, the paralegal, also deserves huge credit. She genuinely helped save my biggest deal as an agent by defending the seller when we were faced with an unwarranted demand that came with a threat of withdrawal. Brilliant service all round. Highly recommended.

Scott Porter

Gazeal & Willene from the company was most professional my flat sale unfortunately fell through with the buyer pulling out before contracts exchanged. But luckily had Gazeal policy & was compensated £2000 for the inconvenience! Would highly recommend

Caren Gilbert-Weedman

I have recently recommended Gaseal's reservation agreement for both the seller & the buyer to agree to. Megan's communication has been exceptional. I look forward to working alongside gazeal in the future.

Lesley Hever

Gazeal was very helpful and extended my guarantee twice without charge. I then had to make a claim when the sale fell through due to lack of funds. My claim was paid very quickly. Willene was extremely helpful throughout the whole process.

tony s

So pleased we signed up to the Gazeal reservation agreement as our buyers pulled out a few days before exchanging contracts. We had to go through the arbitration process which found in our favour and we were awarded £5k. We would definitely use this service again and would highly recommend.

Avishay Livne

At the beginning I was skeptical about using their services but eventually I received the funds after the other party decided to withdraw. They are very responsive and it's easy to communicate with them.

Russ Davidson

Easy to make a claim and payment was received within a few days with the minimum of fuss. Great communication too

Homes By Kas

We have contact with Megan who is brilliant to deal with. Very responsive and always on the ball! Keep up the good work.

Suzannah Chard

Excellent service. They dealt with our claim very quickly. Good communication and speedy payout. Many thanks

Valerie Wilson

Our sale fell through due to undervaluation and buyers could not continue, Gazeal were amazing. The young lady Willene who we dealt with was fantasitic at communication emails answered super quick, she was one of the most efficient person I have dealt within a long time Everything was sorted in just over a day amazing.

Danuta Bednarz

I have been very happy with the service provided by Gazeal. After my buyer withdrew his offer the company helped me to obtain compensation for my losses. I received it very quickly, after two days. I highly recommend Gazeal company and thank people who helped me in this matter.

Sarah Middleditch

I have been very impressed with the service provided by Gazeal. The app was simple and easy to use. Explanations clear. When our buyer pulled out of the commitment I filled a claim and had received the money within a week. Excellent customer service and highly recommend for helping protect a house sale. Moving house is stressful and this system helps to reduce that tension.

Raj Advani

After having an offer for a house accepted the agent convinced us to enter into a Gazeal contract as a protection for both parties should the other side unreasonably pull out. Frustratingly the vendors did decide not to proceed with the sale and we lost our dream house. Through the Gazeal contract the vendor had to pay us £10k compensation which was handled by Gazeal quickly and efficiently. I would have preferred the house rather than the £10k but it did ease the pain a bit.

di4bry

I have been very impressed at the efficiency of this company, with excellent communication and speedy responses and resolution. I would definitely use them again and highly recommend their service.

Cherie Bellingham

We had a great experience with Gazeal. They were quick to respond, professional, and always kind in their approach. Even during annual leave, they ensured there was good cover, so we never felt left in the dark. They did a better job than our estate agents when it came to getting progress updates, keeping things moving smoothly. Would definitely recommend their service!

Jack Flower

We are Estate Agents who use Gazeal on all our deals. Highly recommend, great service and a beneficial product to both buyers and sellers.

harry bassi

I recently used Gazeal to sell my property, and it was the best decision I made. As a seller, I faced a frustrating situation where the buyer tried to withdraw, claiming there was no building regulation certificate for chimney removal, even though I had already provided a full structural report confirming the property was sound. The buyer then tried to gather evidence from the council to justify a claim against me under the Gazeal agreement, despite the facts being fully disclosed and the issue professionally assessed. Gazeal handled the case professionally and fairly. Their expert determination process found the withdrawal was unreasonable, and I was awarded the buyer's financial commitment. If you're a serious seller or buyer and want protection from last-minute changes or bad-faith behaviour, I can't recommend Gazeal enough.

Igor

The team of experts has been extremely helpful during the process of a sale falling through. The Reservation Agreement should be a mandatory requirement to protect buyers from unreasonable withdrawals.

Elizabeth Panter-Smith

We used Gazeal when selling our property recently and entered into reservation agreement with our buyer through this company. Our account was managed online and I found the process of completing all the property information forms very straight forward. After our buyer pulled out of the purchase, we were contacted very quickly by Gazeal to help us resolve the matter. Willene was very professional and kept us updated daily. Thanks to the Gazeal agreement, we received a payout as the buyer pulled out of the purchase for reasons that were not considered acceptable in the clauses of the agreement. I highly recommend using this company.

Ann Little

Our sale fell through and luckily we had drawn up a Reservation Agreement with Gazeal. They provided an arbitration process which resulted in us getting some money from the buyer who had messed us around. Would recommend.

jaki chowdhury

Very happy with the service provided. My buyer pulled out last minute without a valid reason and Thank God i signed up to Gazeal. Their service is independent and forces unreasonable party to compensate for the inconvenience caused. They have supported me all the way and very glad for the outcome which has helped me compensate for all the wasted legal cost and inconveniences i incurred. Highly recommend their service.

Harry Broster

I cannot speak highly enough of Gazeal and the invaluable service they provide. From the moment we signed the reservation agreement, we knew we were in good hands. Willene, our dedicated representative, was an absolute delight to work with. She patiently guided us through the entire process, addressing every question and concern with utmost professionalism and care. Thanks to their swift and decisive actions, we were able to achieve the resolution we desired without any unnecessary delays or complications. We are immensely grateful for their assistance and wholeheartedly recommend Gazeal to anyone seeking a smooth and hassle-free experience.

Jill Petts

I had not heard of Gazeal prior to selling my property and was not sure what to expect. From the outset, Willene Theron was professional and patient and remained so throughout the process. It gave all parties reassurance that we were committed to the sale/purchase and I feel it also moved things along as no one wanted to fall outside the agreement. I would use this service again and be a little sceptical if someone was reluctant to sign up for it.

Lou Page

Gazeal gave us assurance that if our house sale fell through for unreasonable reasons, we would have our legal fees covered. It gave us peace of mind, and when our sale did actually fall through, it was a relief knowing we weren't going to be saddled with expense. Gazeal were very swift and the arbitration process was sorted in a week. No extra stress for us. Highly recommend!

Neil B

We were sceptical at first, as a seller of a 2nd home, we didn't think we would need it as we had no reason to pull out of a sale. We're glad we did though, as someone who we thought were keen and looking forward to moving in, suddenly changed their minds for no obvious reason. We were paid out within a week of our claim.

Andy

We signed a reservation agreement with our buyer, who subsequently pulled out after we had incurred significant costs. Willene at Gazeal was very helpful, quickly establishing there had been a breach of the agreement. We were paid our compensation promptly, which covered our costs to that point, and had a bit left over to help with future efforts in selling our property.

Sarah Coote

I'd highly recommend using Gazeal for your sale and buying purchase. Without this agreement behind us, I don't think we would have sold. It's worth the money and I feel that it should be used as a UK wide trial to see whether the percentage of house sales that go through without a hitch, goes up. The Gazeal team are there at all times to help and give advice. Highly recommended.

John Brown

I had a problem with the sale of my house when the buyer pulled out for no apparent reason. Thankfully we were covered by a Gazeal agreement and £2000 was in my bank account within a week. Highly recommend.

Chris Essex

I have used Gazeal just the once and unfortunately the sale of my property failed but did result in me being the recipient of compensation through the Gazeal agreement (I would have much preferred the sale to go through!) The process was straight forward and our contact at Gazeal who was Willene was very thorough and great with communication with all parties for which I'm grateful.

Clodagh Matthew Mulrooney Long

We used Gazeal for our most recent attempt at sale to support the process and prevent our buyer exiting because of previously agreed nuance. The buyer did end up exiting the process for a separate reason but as we had used Gazeal we were covered against this and meant we didn't lose another round of solicitors fees. Would recommend to anyone looking to sell a property.

Frances Roper

Over the years, I have had much experience of buying and selling property also on an international basis and I can honestly say England remains the Biggest Headache in all ways and it really is about time some common sense laws were introduced. In the meantime Gazeal certainly has a place in what remains a difficult and stressful process. I well and truly put their Reservation Agreement to the test during a recent Sale with Buyers who sought to reduce the price and Guzundered at the point of Exchange. I would certainly recommend the fair, diligent, reasonable and successful process, to others.

Bradley Cousins

Louis Mansell is brilliant, since the moment we had started working with Gazeal he has been informative and very knowledgeable on all aspects of the agreements and is always ready to take a call and answer any queries. I highly recommend Gazeal and Louis to any agent looking to get sales over the line.

Matt Lanninge

I've been an agent for 17 years and completed over 1500 transactions. I wish Gazeal was around sooner! Subject to circumstances, the reservation agreement is an extremely effective tool to ensure both parties actually follow through. The England & Wales home-buying process is broken, and Gazeal fills in the gaps. It really sorts the wheat from the chaff of both buyers and sellers, and accommodates genuine unforeseen issues like undeclared survey issues, finance or chain breakdowns. I'm now confidently using it on 1 in 2 sales and have completed on over 20 Gazeal transactions. For any good and experienced agent, it's a no brainer. If you have a Gazeal approved agent in your area, use them! You'll save yourself a lot of potential stress.

Kelly Irving

I can't fault this company and it's service. Everything was incredibly professional and sufficient. Very quick responses and considering I went though a difficult time Gazeal and the team helped me get back what I deserved! I will definitely be using again. Thank you.

markable

I learned about Gazeal's service from my agent. When deciding to accept an offer to sell my property, I had concerns that the buyer may withdraw the offer. Bryan talked me through how it worked. I felt more assured when accepting buyer's offer, as there is financial protection from buyer's withdrawal, by entering the agreement, various forms are filled, the legal work is also accelerated.

Jack O'Connell

Gazeal was real plus for me as a buyer. Being able to see all the searches and information up front gave me confidence that the seller of the property was acting in my best interest and also committed to a quick and transparent sale. It meant I knew what I was getting for my money and having negotiated a price that I felt was fair, it was reassuring to be able to lock this price in with the vendor at an early stage. I was a little wary at first as the concept was new to me but it makes perfect sense and it worked exactly as I had hoped.

jakab barkat (Jkb)

Gazeal offers the perfect solution for any agent that wants to help their clients avoid the problems of gazumping and gazundering. Bringing speed and security when selling a house is much needed in today's broken market and Gazeal delivers. All sales should be done this way. The fee is cheap, I pay it for my clients just to show that I am acting in their best interest. Works a treat to win new listings!

Kevin Nicholls

When the sale of the property fell through, even with the Gazeal Reservation Agreement in place I anticipated a lengthy process for matters to be resolved and the Commitment to be paid. In fact, Gazeal were swift to act and the Commitment was paid within two weeks. Thank you.

Daniel Brett

Louis Mansell deserves high praise for his outstanding assistance. Facing a daunting task with a tight deadline, Louis dedicated an entire day to resolve it, going above and beyond to ensure success. He tackled the challenge with professionalism and skill, delivering exceptional results promptly. I highly recommend his services to anyone seeking reliable support.

Julie Cunningham

Excellent service. Good communication. I will use GAZEAL again and I recommend them

Dave Minchin

As first time buyers, my partner and I have just spent over £3k only for the deal to fall out of bed after 6 months of stress. Truly horrible experience, especially as we now have to start saving for our deposit all over again. I wish I had known about Gazeal before, why all agents aren't offering this service is beyond me! I will only be using a Gazeal approved estate agent when we are ready to buy again. I've spoken to them directly and they are going to put me in touch with agents in my area. Thank you Gazeal!

Dinanath Dalvi

Gazeal has helped us in our reservation agreement in respect of sale of our property. They were very prompt and helpful and gave timely reminders.

Jane Haggerty

As a seller, the Gazeal process was completely new to me and at first I was slightly sceptical. But it turns out that this service is a revelation! The whole process was quick and easy and I was kept informed at every stage using the online portal. The customer service from Jamie was excellent and he couldn't have been more helpful. I thoroughly recommend Gazeal. It takes the uncertainty and stress away.

PCS LEGAL

We started to use Gazeal this year and straight away noticed a massive difference. A forward thinking company that can literally change the way we buy property. Would recommend clients and lawyers alike. Why would you not want the process to be quicker and transparent?

David Crowe

We used them to set up a reservation agreement as had had some difficulties in getting to exchange. It was really helpful and helped us get to exchange. I think these agreements should be used for all house sales

Debs Sexton

Excellent service. Fast and efficient. Would highly recommend their services and would use again if needed

Sarah-jane Newsam

Gazeal is a revolutionary way in which to buy and sell a property. It streamlines the process while giving all parties peace of mind through what can be a very stressful time. The team at Gazeal are great to work alongside and are always on hand to assist with any queries.

Peter Howard

A week after my buyer withdrew Gazeal transferred the compensation without any fuss. I recommend using this secure sale company!

Lee Hanson

Great company, Gazael made selling my home much easier. I will always recommend and re-use. Saved me a lot of money and time!

Matt Kemp

A superb idea, this protection should become mandatory IMO. A great service, professionally administered and most importantly it gave us and our chain a lot of much needed security and confidence leading to a prompt exchange. Highly recommended, thank you to the whole team.

james sixsmith

At first we were a bit unsure about taking this on but we did and we were very surprised at how helpful Gazeal were in every aspect they were there to help you through all legal actions and forms we would recommend going with Gazeal they are very helpful and put you first

Paul & Tracey Condliffe

Excellent reassurance and guidance throughout our sale. Thank you to Willene

Michael R

Thanks to Gazeal and their team. Was nervous with my move and I am glad my agent talked to me about using a reservation agreement. I have now exchanged and very grateful. Much appreciate the service and support provided.

Paul Foley

As an Investor in property, Gazeal made perfect sense. I didn't want to leave anything to chance and Gazeal meant I could just focus on the important side of my business instead of chasing agents and solicitors for weeks on end.

Will Freeman

The service provided by the company, and its staff, was efficient and professional at all times. I would recommend them to any vendor, or purchaser looking for reassurance when entering into a property transaction.

Rebecca Colley

Fantastic fast professional service from Gazeal. Very helpful, would recommend

Manjit Rajain

A truly wonderful experience. Mr Duncan personally attended to the whole case, and it is only thanks to him that we were able to collect our money. A very professional organisation. Our best wishes

Matt Luscombe

In addition to the security of the contract, Bryan and his team provided helpful support and advice, which played a big part in ensuring we were able to overcome problems with our house sale.

Ian Hornblow

We were very happy with Gazeal, the service we got from them was excellent!! A very quick outcome and so professional. Thank you!!

Luke Hendricks

Nothing but praise for Gazeal and how they managed to resolve the fall through of sale on my property.

Michael Osborn

Perfect way to cover costs when a house buyer pulls out at the last moment, which is never a good outcome of course. Swift payment was appreciated.

Jag Rattanpal

Gazeals communication and process to receive £2000 from a buyer that pulled out was nothing but excellent.

Teresa Laffey

Fantastic service from start to finish, Highly recommended. 5*

Paul Mitchell

Used Gazel as a safty net with sale of our house every thing was easy to use. In the end did not need to use the service but it was there if we needed.

Stephanie Bates

Willene has been extremely helpful with our claim. She has communicated with us efficiently through every step, which has made it an easy process.

Safeer Bashir

As an agent, I found the team at gazeal really helpful and always on hand to help with any enquiries I have. They offer a much needed change to the buying and selling process and I strongly recommend them.

emma melvin

A fantastic service! I couldn't recommend this company enough, the service we recieved from Willene was excellent, at every stage of the process we were always kept informed. We didn't need to chase anything.

Michelle Mason-Green

Excellent company they informed us every step of the way on what was happening. Lovely and helpful people. Great team. Thankyou

Mu Z

A brilliant concept and very helpful people: Conveyancing made easy, quicker and safer! Gazeal should be promoted by the Government!

Dawn miller

i would like to thank Willene Theron, of gazeal, for all the help i recived. first class service. i would recommend the company to anyone selling there home, well done.

Andrew Moore

Great service offered by these guys. Responded to every query super support. I highly recommend this service and this company.

shaun adams

Gazeal is a no brainer for any serious seller or buyer who want a faster, more reliable house transaction.

Muriel Zsiga (Wise Rock Property)

Absolutely ground breaking service for a quicker, safer and smoother conveyancing experience, saves you time and money. The staff is so friendly and helpful!

May Loo

Very quick response and help to claim my compensation. Many thanks to Willene Theron regarding this matter.

Sarah Dixon

New Homes Central is pleased to be working with Gazeal to offer a faster and easy property purchase

Gabi Gabi

Very big thank you to Paige and Jamie for their amazing personal service and for being always available to help.

Jason Clark-Ward

The Gazeal System, and the team are both a breath of fresh air in the property industry.

Kate Ewbank

Dealt with quickly and efficiently. Would recommend!

Mary and Jack Climpson

Very efficient and a prompt payment.

Rajeshwar Krishnan

Prompt and efficient

Shay Boyle (Shay)

I foind Gazeal very helpful

Wayne Gallant

Great company to work with

R Lynch

Signed with a first a time buyer who ended up not wanting to exchange on the property without selling one which wasn't part of the chain and ended up pulling out a week after the expected exchange date. Willene at Gazeal was very quick to respond and chased continuously. They made sure the money was transferred quickly after the buyer accepted fault and the legal advisor was always on the ball. We are now having to go through the process again with a new buyer and have signed the same agreement as we are confident it protects sellers from buyers who pull out unreasonably at the very last second.

Jeremy Kiani

Really good experience with Gazeal. We were told to used a Reservation agreement to remove the property off the market and it gave us the peace of mind knowing our offer will not be rejected later on. Really simple and definitely helped us a lot.

Alice De-Warrenne

We used Gazeal when selling our chain free, 1 bed flat in London. It should have been an easy sale but after 6 months, when contracts were signed and ready the buyer suddenly pulled out and refused to tell us why. We were devastated but Gazeal quickly came to the rescue. They contacted the seller, found there to be no reasonable reason for their withdrawal and so sent us the payout within days. We were incredible grateful and relieved, the money was able to help towards our financial loss and get our flat back on the market again. The team were professional, made communication easy and we now wouldn't sell or buy without them! Big thanks Gazeal!

Dave Brown

I was skeptical at first and felt it was just a way for the estate agent to get more commission on the setup fees for this Gazeal reservation Agreement, but reluctanbtly went along with it. To my complete suprise (and the chain), my seller pulled out literally a few weeks prior to exchange, which potentially stood me in for a lot of solicitor, search and survey fees. Within a couple of days it was deemed that their cancelation was unreasonable and Gazeal negotiatied the full £2000 fee which arrived swiftly back in my account, thereby meaning, by no fault of my own, that pretty all my expenses to date were covered, and the chain stayed intact. So if like me, you believe its a waste of money and these things never happen, believe me they can, so it just may be worth it in the end.

Avnish Khurana

Very positive experience, as soon as the exchange of contracts took place, my money was refunded

rose

Gazeal prevented my home purchase from falling through, and my house sale. I was moving home and the seller wanted to push the price up just before exchange (he said he'd received a higher offer). Then, the buyer on my house wanted to reduce their offer one day before exchange just because they knew they had leverage. Bryan from Gazeal was amazing. He saved the sale and purchase from collapse. This should really be standard governement process in the UK, to protect you.

James Harris

I was introduced to Gazeal by the agent, and after consideration I went along with it. Our Seller kept dragging the process out, and we later found out they had received a higher offer and were hoping we would pull out because of the delays. Unfortunately, we were under pressure ourselves, having already sold our own property. Thankfully, we had a gazeal in place and we received the compensation rather than simply losing the money we had spent. Hopefully I won't need it again, but I'm glad I had it and would definitely recommend it to others.

Sue Hainsby

As a portfolio landlord I have used Gazeal a few times without any issues with the sale. However with my last sale the buyer pulled out just prior to exchange. Gazeal were excellent, they handled the process efficiently, kept me updated, the arbitration was efficient and funds in my account immediately. I would not hesitate to use them again and highly recommend them.

Zena Kane

I had a very positive experience with Gazeal and would highly recommend them to anyone buying or selling property. In my case, my buyer pulled out of the purchase and then tried to take action against me, which was extremely stressful. The matter went through the expert determination process, and the facts were carefully reviewed. The expert found in my favour, and even after the buyer tried to challenge the decision, the original opinion was upheld and I was awarded compensation. What impressed me most was how structured, fair and professional the whole process was. Having Gazeal's guarantee and dispute-resolution system in place gave me real protection and peace of mind at a very difficult time.

Ethan Gaulter

I cannot recommend Gazeal enough. I recommend them to every buyer and seller I work with because they genuinely help keep transactions moving and take a lot of pressure out of the process. A special mention to Megan, the Reservations Manager. She is fantastic at speaking with both buyers and sellers whenever I ask, and what I really respect is that if she is too busy she is always upfront about it and gives a realistic timeframe for when she will be able to contact my clients. Willene, the paralegal, also deserves huge credit. She genuinely helped save my biggest deal as an agent by defending the seller when we were faced with an unwarranted demand that came with a threat of withdrawal. Brilliant service all round. Highly recommended.

Scott Porter

Gazeal & Willene from the company was most professional my flat sale unfortunately fell through with the buyer pulling out before contracts exchanged. But luckily had Gazeal policy & was compensated £2000 for the inconvenience! Would highly recommend

Caren Gilbert-Weedman

I have recently recommended Gaseal's reservation agreement for both the seller & the buyer to agree to. Megan's communication has been exceptional. I look forward to working alongside gazeal in the future.

Lesley Hever

Gazeal was very helpful and extended my guarantee twice without charge. I then had to make a claim when the sale fell through due to lack of funds. My claim was paid very quickly. Willene was extremely helpful throughout the whole process.

tony s

So pleased we signed up to the Gazeal reservation agreement as our buyers pulled out a few days before exchanging contracts. We had to go through the arbitration process which found in our favour and we were awarded £5k. We would definitely use this service again and would highly recommend.

Avishay Livne

At the beginning I was skeptical about using their services but eventually I received the funds after the other party decided to withdraw. They are very responsive and it's easy to communicate with them.

Russ Davidson

Easy to make a claim and payment was received within a few days with the minimum of fuss. Great communication too

Homes By Kas

We have contact with Megan who is brilliant to deal with. Very responsive and always on the ball! Keep up the good work.

Suzannah Chard

Excellent service. They dealt with our claim very quickly. Good communication and speedy payout. Many thanks

Valerie Wilson

Our sale fell through due to undervaluation and buyers could not continue, Gazeal were amazing. The young lady Willene who we dealt with was fantasitic at communication emails answered super quick, she was one of the most efficient person I have dealt within a long time Everything was sorted in just over a day amazing.

Danuta Bednarz

I have been very happy with the service provided by Gazeal. After my buyer withdrew his offer the company helped me to obtain compensation for my losses. I received it very quickly, after two days. I highly recommend Gazeal company and thank people who helped me in this matter.

Sarah Middleditch

I have been very impressed with the service provided by Gazeal. The app was simple and easy to use. Explanations clear. When our buyer pulled out of the commitment I filled a claim and had received the money within a week. Excellent customer service and highly recommend for helping protect a house sale. Moving house is stressful and this system helps to reduce that tension.

Raj Advani

After having an offer for a house accepted the agent convinced us to enter into a Gazeal contract as a protection for both parties should the other side unreasonably pull out. Frustratingly the vendors did decide not to proceed with the sale and we lost our dream house. Through the Gazeal contract the vendor had to pay us £10k compensation which was handled by Gazeal quickly and efficiently. I would have preferred the house rather than the £10k but it did ease the pain a bit.

di4bry

I have been very impressed at the efficiency of this company, with excellent communication and speedy responses and resolution. I would definitely use them again and highly recommend their service.

Cherie Bellingham

We had a great experience with Gazeal. They were quick to respond, professional, and always kind in their approach. Even during annual leave, they ensured there was good cover, so we never felt left in the dark. They did a better job than our estate agents when it came to getting progress updates, keeping things moving smoothly. Would definitely recommend their service!

Jack Flower

We are Estate Agents who use Gazeal on all our deals. Highly recommend, great service and a beneficial product to both buyers and sellers.

harry bassi

I recently used Gazeal to sell my property, and it was the best decision I made. As a seller, I faced a frustrating situation where the buyer tried to withdraw, claiming there was no building regulation certificate for chimney removal, even though I had already provided a full structural report confirming the property was sound. The buyer then tried to gather evidence from the council to justify a claim against me under the Gazeal agreement, despite the facts being fully disclosed and the issue professionally assessed. Gazeal handled the case professionally and fairly. Their expert determination process found the withdrawal was unreasonable, and I was awarded the buyer's financial commitment. If you're a serious seller or buyer and want protection from last-minute changes or bad-faith behaviour, I can't recommend Gazeal enough.

Igor

The team of experts has been extremely helpful during the process of a sale falling through. The Reservation Agreement should be a mandatory requirement to protect buyers from unreasonable withdrawals.

Elizabeth Panter-Smith

We used Gazeal when selling our property recently and entered into reservation agreement with our buyer through this company. Our account was managed online and I found the process of completing all the property information forms very straight forward. After our buyer pulled out of the purchase, we were contacted very quickly by Gazeal to help us resolve the matter. Willene was very professional and kept us updated daily. Thanks to the Gazeal agreement, we received a payout as the buyer pulled out of the purchase for reasons that were not considered acceptable in the clauses of the agreement. I highly recommend using this company.

Ann Little

Our sale fell through and luckily we had drawn up a Reservation Agreement with Gazeal. They provided an arbitration process which resulted in us getting some money from the buyer who had messed us around. Would recommend.

jaki chowdhury

Very happy with the service provided. My buyer pulled out last minute without a valid reason and Thank God i signed up to Gazeal. Their service is independent and forces unreasonable party to compensate for the inconvenience caused. They have supported me all the way and very glad for the outcome which has helped me compensate for all the wasted legal cost and inconveniences i incurred. Highly recommend their service.

Harry Broster

I cannot speak highly enough of Gazeal and the invaluable service they provide. From the moment we signed the reservation agreement, we knew we were in good hands. Willene, our dedicated representative, was an absolute delight to work with. She patiently guided us through the entire process, addressing every question and concern with utmost professionalism and care. Thanks to their swift and decisive actions, we were able to achieve the resolution we desired without any unnecessary delays or complications. We are immensely grateful for their assistance and wholeheartedly recommend Gazeal to anyone seeking a smooth and hassle-free experience.

Jill Petts

I had not heard of Gazeal prior to selling my property and was not sure what to expect. From the outset, Willene Theron was professional and patient and remained so throughout the process. It gave all parties reassurance that we were committed to the sale/purchase and I feel it also moved things along as no one wanted to fall outside the agreement. I would use this service again and be a little sceptical if someone was reluctant to sign up for it.

Lou Page

Gazeal gave us assurance that if our house sale fell through for unreasonable reasons, we would have our legal fees covered. It gave us peace of mind, and when our sale did actually fall through, it was a relief knowing we weren't going to be saddled with expense. Gazeal were very swift and the arbitration process was sorted in a week. No extra stress for us. Highly recommend!

Neil B

We were sceptical at first, as a seller of a 2nd home, we didn't think we would need it as we had no reason to pull out of a sale. We're glad we did though, as someone who we thought were keen and looking forward to moving in, suddenly changed their minds for no obvious reason. We were paid out within a week of our claim.

Andy

We signed a reservation agreement with our buyer, who subsequently pulled out after we had incurred significant costs. Willene at Gazeal was very helpful, quickly establishing there had been a breach of the agreement. We were paid our compensation promptly, which covered our costs to that point, and had a bit left over to help with future efforts in selling our property.

Sarah Coote

I'd highly recommend using Gazeal for your sale and buying purchase. Without this agreement behind us, I don't think we would have sold. It's worth the money and I feel that it should be used as a UK wide trial to see whether the percentage of house sales that go through without a hitch, goes up. The Gazeal team are there at all times to help and give advice. Highly recommended.

John Brown

I had a problem with the sale of my house when the buyer pulled out for no apparent reason. Thankfully we were covered by a Gazeal agreement and £2000 was in my bank account within a week. Highly recommend.

Chris Essex

I have used Gazeal just the once and unfortunately the sale of my property failed but did result in me being the recipient of compensation through the Gazeal agreement (I would have much preferred the sale to go through!) The process was straight forward and our contact at Gazeal who was Willene was very thorough and great with communication with all parties for which I'm grateful.

Clodagh Matthew Mulrooney Long

We used Gazeal for our most recent attempt at sale to support the process and prevent our buyer exiting because of previously agreed nuance. The buyer did end up exiting the process for a separate reason but as we had used Gazeal we were covered against this and meant we didn't lose another round of solicitors fees. Would recommend to anyone looking to sell a property.

Frances Roper

Over the years, I have had much experience of buying and selling property also on an international basis and I can honestly say England remains the Biggest Headache in all ways and it really is about time some common sense laws were introduced. In the meantime Gazeal certainly has a place in what remains a difficult and stressful process. I well and truly put their Reservation Agreement to the test during a recent Sale with Buyers who sought to reduce the price and Guzundered at the point of Exchange. I would certainly recommend the fair, diligent, reasonable and successful process, to others.

Bradley Cousins

Louis Mansell is brilliant, since the moment we had started working with Gazeal he has been informative and very knowledgeable on all aspects of the agreements and is always ready to take a call and answer any queries. I highly recommend Gazeal and Louis to any agent looking to get sales over the line.

Matt Lanninge

I've been an agent for 17 years and completed over 1500 transactions. I wish Gazeal was around sooner! Subject to circumstances, the reservation agreement is an extremely effective tool to ensure both parties actually follow through. The England & Wales home-buying process is broken, and Gazeal fills in the gaps. It really sorts the wheat from the chaff of both buyers and sellers, and accommodates genuine unforeseen issues like undeclared survey issues, finance or chain breakdowns. I'm now confidently using it on 1 in 2 sales and have completed on over 20 Gazeal transactions. For any good and experienced agent, it's a no brainer. If you have a Gazeal approved agent in your area, use them! You'll save yourself a lot of potential stress.

Kelly Irving

I can't fault this company and it's service. Everything was incredibly professional and sufficient. Very quick responses and considering I went though a difficult time Gazeal and the team helped me get back what I deserved! I will definitely be using again. Thank you.

markable

I learned about Gazeal's service from my agent. When deciding to accept an offer to sell my property, I had concerns that the buyer may withdraw the offer. Bryan talked me through how it worked. I felt more assured when accepting buyer's offer, as there is financial protection from buyer's withdrawal, by entering the agreement, various forms are filled, the legal work is also accelerated.

Jack O'Connell

Gazeal was real plus for me as a buyer. Being able to see all the searches and information up front gave me confidence that the seller of the property was acting in my best interest and also committed to a quick and transparent sale. It meant I knew what I was getting for my money and having negotiated a price that I felt was fair, it was reassuring to be able to lock this price in with the vendor at an early stage. I was a little wary at first as the concept was new to me but it makes perfect sense and it worked exactly as I had hoped.

jakab barkat (Jkb)

Gazeal offers the perfect solution for any agent that wants to help their clients avoid the problems of gazumping and gazundering. Bringing speed and security when selling a house is much needed in today's broken market and Gazeal delivers. All sales should be done this way. The fee is cheap, I pay it for my clients just to show that I am acting in their best interest. Works a treat to win new listings!

Kevin Nicholls

When the sale of the property fell through, even with the Gazeal Reservation Agreement in place I anticipated a lengthy process for matters to be resolved and the Commitment to be paid. In fact, Gazeal were swift to act and the Commitment was paid within two weeks. Thank you.

Daniel Brett

Louis Mansell deserves high praise for his outstanding assistance. Facing a daunting task with a tight deadline, Louis dedicated an entire day to resolve it, going above and beyond to ensure success. He tackled the challenge with professionalism and skill, delivering exceptional results promptly. I highly recommend his services to anyone seeking reliable support.

Julie Cunningham

Excellent service. Good communication. I will use GAZEAL again and I recommend them

Dave Minchin

As first time buyers, my partner and I have just spent over £3k only for the deal to fall out of bed after 6 months of stress. Truly horrible experience, especially as we now have to start saving for our deposit all over again. I wish I had known about Gazeal before, why all agents aren't offering this service is beyond me! I will only be using a Gazeal approved estate agent when we are ready to buy again. I've spoken to them directly and they are going to put me in touch with agents in my area. Thank you Gazeal!

Dinanath Dalvi

Gazeal has helped us in our reservation agreement in respect of sale of our property. They were very prompt and helpful and gave timely reminders.

Jane Haggerty

As a seller, the Gazeal process was completely new to me and at first I was slightly sceptical. But it turns out that this service is a revelation! The whole process was quick and easy and I was kept informed at every stage using the online portal. The customer service from Jamie was excellent and he couldn't have been more helpful. I thoroughly recommend Gazeal. It takes the uncertainty and stress away.

PCS LEGAL

We started to use Gazeal this year and straight away noticed a massive difference. A forward thinking company that can literally change the way we buy property. Would recommend clients and lawyers alike. Why would you not want the process to be quicker and transparent?

David Crowe

We used them to set up a reservation agreement as had had some difficulties in getting to exchange. It was really helpful and helped us get to exchange. I think these agreements should be used for all house sales

Debs Sexton

Excellent service. Fast and efficient. Would highly recommend their services and would use again if needed

Sarah-jane Newsam

Gazeal is a revolutionary way in which to buy and sell a property. It streamlines the process while giving all parties peace of mind through what can be a very stressful time. The team at Gazeal are great to work alongside and are always on hand to assist with any queries.

Peter Howard

A week after my buyer withdrew Gazeal transferred the compensation without any fuss. I recommend using this secure sale company!

Lee Hanson

Great company, Gazael made selling my home much easier. I will always recommend and re-use. Saved me a lot of money and time!

Matt Kemp

A superb idea, this protection should become mandatory IMO. A great service, professionally administered and most importantly it gave us and our chain a lot of much needed security and confidence leading to a prompt exchange. Highly recommended, thank you to the whole team.

james sixsmith

At first we were a bit unsure about taking this on but we did and we were very surprised at how helpful Gazeal were in every aspect they were there to help you through all legal actions and forms we would recommend going with Gazeal they are very helpful and put you first

Paul & Tracey Condliffe

Excellent reassurance and guidance throughout our sale. Thank you to Willene

Michael R

Thanks to Gazeal and their team. Was nervous with my move and I am glad my agent talked to me about using a reservation agreement. I have now exchanged and very grateful. Much appreciate the service and support provided.

Paul Foley

As an Investor in property, Gazeal made perfect sense. I didn't want to leave anything to chance and Gazeal meant I could just focus on the important side of my business instead of chasing agents and solicitors for weeks on end.

Will Freeman

The service provided by the company, and its staff, was efficient and professional at all times. I would recommend them to any vendor, or purchaser looking for reassurance when entering into a property transaction.

Rebecca Colley

Fantastic fast professional service from Gazeal. Very helpful, would recommend

Manjit Rajain

A truly wonderful experience. Mr Duncan personally attended to the whole case, and it is only thanks to him that we were able to collect our money. A very professional organisation. Our best wishes

Matt Luscombe

In addition to the security of the contract, Bryan and his team provided helpful support and advice, which played a big part in ensuring we were able to overcome problems with our house sale.

Ian Hornblow

We were very happy with Gazeal, the service we got from them was excellent!! A very quick outcome and so professional. Thank you!!

Luke Hendricks

Nothing but praise for Gazeal and how they managed to resolve the fall through of sale on my property.

Michael Osborn

Perfect way to cover costs when a house buyer pulls out at the last moment, which is never a good outcome of course. Swift payment was appreciated.

Jag Rattanpal

Gazeals communication and process to receive £2000 from a buyer that pulled out was nothing but excellent.

Teresa Laffey

Fantastic service from start to finish, Highly recommended. 5*

Paul Mitchell

Used Gazel as a safty net with sale of our house every thing was easy to use. In the end did not need to use the service but it was there if we needed.

Stephanie Bates

Willene has been extremely helpful with our claim. She has communicated with us efficiently through every step, which has made it an easy process.

Safeer Bashir

As an agent, I found the team at gazeal really helpful and always on hand to help with any enquiries I have. They offer a much needed change to the buying and selling process and I strongly recommend them.

emma melvin

A fantastic service! I couldn't recommend this company enough, the service we recieved from Willene was excellent, at every stage of the process we were always kept informed. We didn't need to chase anything.

Michelle Mason-Green

Excellent company they informed us every step of the way on what was happening. Lovely and helpful people. Great team. Thankyou

Mu Z

A brilliant concept and very helpful people: Conveyancing made easy, quicker and safer! Gazeal should be promoted by the Government!

Dawn miller

i would like to thank Willene Theron, of gazeal, for all the help i recived. first class service. i would recommend the company to anyone selling there home, well done.

Andrew Moore

Great service offered by these guys. Responded to every query super support. I highly recommend this service and this company.

shaun adams

Gazeal is a no brainer for any serious seller or buyer who want a faster, more reliable house transaction.

Muriel Zsiga (Wise Rock Property)

Absolutely ground breaking service for a quicker, safer and smoother conveyancing experience, saves you time and money. The staff is so friendly and helpful!

May Loo

Very quick response and help to claim my compensation. Many thanks to Willene Theron regarding this matter.

Sarah Dixon

New Homes Central is pleased to be working with Gazeal to offer a faster and easy property purchase

Gabi Gabi

Very big thank you to Paige and Jamie for their amazing personal service and for being always available to help.

Jason Clark-Ward

The Gazeal System, and the team are both a breath of fresh air in the property industry.

Kate Ewbank

Dealt with quickly and efficiently. Would recommend!

Mary and Jack Climpson

Very efficient and a prompt payment.

Rajeshwar Krishnan

Prompt and efficient

Shay Boyle (Shay)

I foind Gazeal very helpful

Wayne Gallant

Great company to work with

R Lynch

Signed with a first a time buyer who ended up not wanting to exchange on the property without selling one which wasn't part of the chain and ended up pulling out a week after the expected exchange date. Willene at Gazeal was very quick to respond and chased continuously. They made sure the money was transferred quickly after the buyer accepted fault and the legal advisor was always on the ball. We are now having to go through the process again with a new buyer and have signed the same agreement as we are confident it protects sellers from buyers who pull out unreasonably at the very last second.

Jeremy Kiani

Really good experience with Gazeal. We were told to used a Reservation agreement to remove the property off the market and it gave us the peace of mind knowing our offer will not be rejected later on. Really simple and definitely helped us a lot.

Alice De-Warrenne

We used Gazeal when selling our chain free, 1 bed flat in London. It should have been an easy sale but after 6 months, when contracts were signed and ready the buyer suddenly pulled out and refused to tell us why. We were devastated but Gazeal quickly came to the rescue. They contacted the seller, found there to be no reasonable reason for their withdrawal and so sent us the payout within days. We were incredible grateful and relieved, the money was able to help towards our financial loss and get our flat back on the market again. The team were professional, made communication easy and we now wouldn't sell or buy without them! Big thanks Gazeal!

Dave Brown

I was skeptical at first and felt it was just a way for the estate agent to get more commission on the setup fees for this Gazeal reservation Agreement, but reluctanbtly went along with it. To my complete suprise (and the chain), my seller pulled out literally a few weeks prior to exchange, which potentially stood me in for a lot of solicitor, search and survey fees. Within a couple of days it was deemed that their cancelation was unreasonable and Gazeal negotiatied the full £2000 fee which arrived swiftly back in my account, thereby meaning, by no fault of my own, that pretty all my expenses to date were covered, and the chain stayed intact. So if like me, you believe its a waste of money and these things never happen, believe me they can, so it just may be worth it in the end.

Avnish Khurana

Very positive experience, as soon as the exchange of contracts took place, my money was refunded

Recognised across the industry.

London Innovators NetworkLondon Innovators Network awardNominatedInnovator of the Year
Property Wire AwardsProperty Wire Awards awardWinnerPropTech Company of the Year
UK PropTech AssociationUK PropTech Association awardNominatedMost Collaborative Business
The Negotiator AwardsThe Negotiator Awards awardGoldBest Professional Support for Estate Agents

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